FAQS

We open most days of the year, and our normal tour schedule is 9am, 11:30am, 2pm, 4:30pm (and 6:30pm in summer).

Our tour is a fully guided adventure that starts with a test ride, and takes you around the Charlton Park Estate on three wheeled electric scooters, all within 90 minutes or so.

Yes, all our tours are fully guided.

Drive your own scooter for £43pp or be a passenger for £17pp

We recommend as far in advance as you can to avoid disappointment (However we can occasionally accommodate short notice bookings - get in contact!)

We can sometimes accommodate more people / other timeslots due to last minute cancellations. Get in contact with us to discuss

The answer is likely to be yes, but get in contact to confirm. We cater to all ranges of abilities from beginners to experienced.

Recommended ages are drivers from 12yrs and passengers from 5yrs. If they are confident we can accommodate younger, get in contact if unsure.

The scooters have a max load of 130kg/20st, 2 people combined. We recommend an adult + small child. We do have to be strict with this limit, and the heavier the riders, the slower the scooter may be

Head to our booking system https://bookwhen.com/baboonadventures . If you need help with booking, or can’t see your desired availability on the booking calendar, get in contact and we may be able to accommodate you.

We do our best to accommodate a wide range of ages and physical/mental abilities, some of the previous customers have had, but are not limited to Cerebral Palsy, limb differences, Severe hearing loss, mental health issues, learning difficulties. https://www.baboonadventures.com/inclusiveadventures

No, it can require suitable mobility to drive the scooters but we have previously taken on older drivers, in fact our oldest driver on tour was 93 years old!

The route is bumpy in places, and since we are not medical professionals, we recommend if you aren’t sure, confer with a medical professional. We can always take some in the early stages.

Nothing special to our Standard Adventure, make sure to wrap up warm for the cold evening air.

Yes, multiple groups may join onto a tour group; private adventures are available; get in contact with us

A combo between a quad and motorbike. No gears, all electric (twist right hand to go, left hand to brake). It can take a few minutes to get used to the controls. Our guides will lead a full test ride before each tour to let the confidence come. Check our info sheet for a more in depth explanation.

Yes, keep an eye on our socials/website to see what we offer.

It is a combination of private paved roads, bumpy farm tracks, forest trails, grassy fields, muddy paths and more. Please be aware we share the Estate with other users, so these can change on the day.

As with any activity there is a level of risk involved, but as long as you are sensible, abide by our other rules of the route, and listen to your guides you will minimise the possibility of harm.

No , minors must have at least 1 adult to be able to sign them in. If you are under 16 years old, you must be accompanied by an adult on tour. If you are 16-17, you can drive unsupervised if a supervising adult remains on site. If you are part of a larger group, there needs to be a minimum of one adult per five minors.

As long as one member of your group has a good grasp of the English language (to help translate), the group is more than welcome!

We have an indemnity form that must be signed on arrival (adults must sign for under 18s); please contact us if you want a copy of it to fill beforehand.

Please arrive and be ready to go five minutes before your booked tour time

No, we provide helmets for you to wear.

The Estate is private so unfortunately we cannot allow unguided walks around (though we can recommend some great local walks in Malmesbury). Unfortunately we cannot allow dogs on site.

Please let us know as soon as you can, we will always try to accommodate, but no guarantees, often once we have started training, we cannot leave to sign in others.

Closed shoes are essential. Recommended clothing changes along with the seasons, please read our info sheet to provide a more detailed description.

Yes, make sure it is a small backpack, handbags are not recommended.

You can, we recommend a water bottle. We have short breaks mid-tour and have picnic tables where you can sit around post-tour.

Yes!

No, but the toilet can be used as one.

You can, just make sure it's zipped and safe, we do also have a locking cupboard if you want to leave anything with us during the tour.

We are difficult to find so follow the Directions Sheet here https://www.baboonadventures.com/download

Yes

Anyone 12 years old or above. We can accommodate younger people as drivers, as long as you are confident they will be tall enough to safely control the scooter. Get in contact if you aren’t sure.

Anyone 5 years old or above. We can accommodate younger passengers, as long as they can comfortably sit in front of the driver in a safe manner. Get in contact if you aren’t sure.

Any age driver (12yrs +) can take a passenger as long as they are driving confidently; Smaller drivers may find it more difficult with a bigger passenger (as this requires more arm and body strength to turn)

Smaller passengers can sit in front of the driver (so long as the driver can reach and see sufficiently over their head); Taller passengers can sit behind the driver (they must have legs long enough to reach the foot panels to sit here; and can hold on tightly around the waist of their driver). Smaller drivers may struggle more with reach, they can take more time in test rides if needed, as the length of our test ride is up to the guide's discretion.. Passengers may also be able to have a try on the controls (with the Driver assisting).

We can sometimes accommodate upgrades from a passenger to driver on the day, (but can never guarantee availability if not prebooked). Our guides can help on the day to have a test ride and see if you’re comfortable to drive your own scooter. If you prebooked as a driver but downgrade to passenger on the day, we cannot offer a refund

We can take up to 20 drivers (+ 20 passengers) simultaneously. We can accommodate larger groups with private days, get in contact to discuss.

Yes, VAT invoices can be supplied on request

Yes, get in contact with us. Get in contact to discuss.

Yes, get in contact to discuss.

Yes, get in contact to discuss.

Yes, we have full risk assessments and £10 Million public liability insurance, and first aid trained guides. Documents are available on request.

There are no food places on the Estate, but we can recommend lots of places in Malmesbury; our favs are; The Three Cups pub (Malmesbury), The Horse & Groom pub (Charlton), and Malmesbury Garden Centre (Malmesbury).

Yes, we can recommend great local activities, get in contact to find out more!

Yes, our guides take lots of photos and videos on the route. (During bad/wet weather; we cannot guarantee the quality of these!)

Yes. The more the merrier. Make sure to keep phones safe in zipped pockets.

At the end of the day, we will send them over to you (email or Whatsapp).

Yes... £1million (only joking; they're totally free!)

We can operate in all weathers (if safe to do so) so make sure you’re dressed for the elements

No, we recommend bringing waterproofs/clothes you are happy to get muddy.

More than 30 days before your tour: able to cancel and receive refund (minus 10% handling fee), able to receive a voucher (valid for 12 months) or rebook to another date*. More than 7 days before your tour: able to receive a voucher (valid for 12 months) or rebook to another date. *if the booking was postponed once already you will not be entitled to a refund Our spaces per tour are limited; when booked on, we make sure we have enough guides/scooters/battery capacity available for your group Full booking T+Cs here: https://www.baboonadventures.com/termsandconditions

We do have to charge for damaged equipment; it is very unlikely to damage equipment if you drive carefully and listen to our guides’ instructions. The scooters are very stable; but can be tipped over if you do not slow down to turn; if you have a heavy crash or tip the scooter we charge a £20 maintenance fee. Full policy available here: https://www.baboonadventures.com/termsandconditions

Yes; check out our page: https://www.baboonadventures.com/vouchers

Get in contact with us: https://www.baboonadventures.com/contact (we will need your name, when you’d like to book for, voucher serial number and pin).

Select your booking through a https://bookwhen.com/baboonadventures and enter your voucher code in the checkout process

Select your booking through https://bookwhen.com/baboonadventures and enter your voucher code in the checkout process. (Some vouchers may only be able to be redeemed 1 at a time (if gifted separately); if you get a message saying this, please book your group 1 participant at a time)

Vouchers are valid for 12 months.